RUBY BOBO EARRINGS

Avoid letting the jewelry come into contact with abrasive, chemical or cleaning surfaces and products.

Also avoid prolonged contact with water and do not store the pieces in humid places.

Do not subject the pieces to constant exposure to sunlight or high temperatures when storing them.

Do not apply creams, colognes, soaps or any other cosmetic product with jewelry on.

Preferably store the jewelry in its box and/or cloth bag, to avoid rubbing against other pieces or surfaces. Also keep them away from rubber objects, as it can cause the gold plating to darken.

Clean jewelry only with soft chamois or cotton cloths slightly moistened with warm water and, if necessary, neutral soap. If necessary, an extra soft toothbrush could be used to access more complicated areas. Always do not subject them to excessive pressure or excessively prolonged cleaning, as this could also deteriorate their gold plating. And making sure to dry them completely after this process.

All our products are made for final sale, so we do not accept changes or returns, except in the case of any incident that may have occurred during transport.

We will be happy to answer any questions or additional information, so that the purchase is satisfactory of our customers.

In the event of any incident or breakage during shipping, please follow the steps explained below:

Write us an email to info@macanaya.com within a maximum period of 24 hours from receipt, explaining the incident and accompanying the explanation of photographs of the damage and packaging, in order to assess it and, if applicable, make the appropriate claim to the service parcel. You must keep the original packaging and send it to us.

Receive your purchase within 1-3 business days in Spain and Portugal.

Free delivery within mainland Spain.

Balearic Islands 5€.

Portugal 4€.

For the rest of the territories, write us an email to info@macanaya.com